Financial Hardship Request

Financial Hardship Request

We all face unexpected circumstances that affect our financial position from time to time. At Complete Credit Solutions (“CCS”) we focus on helping you meet your obligations, within your current financial means. We have numerous options available to assist our customers in reaching financial recovery. Our staff will assist you with respect and dignity, and work with you to achieve the best outcome for you in the immediate and long term.

‘Please complete and submit the Financial Hardship Assistance Form below, along with relevant supporting documentation and we will respond to you with options or next steps.

Helpful tip – If you complete this process on your phone you can take a photo of supporting documents, or take a screenshot of anything you have access to on your phone and attach those photos to this submission to help expedite the process.

Financial Hardship Assistance Form

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1Personal Details
2Contact Details
3Hardship Application
4Income & Assets
5Expenses & Payment Arrangements
6Supporting Documents

Instructions:

Please fill out the following information. You can find your account reference number on correspondence from Complete Credit.
Name:
Include anyone who relies on you for financial support, including adults e.g. your spouse, partner, child or relatives.
*You are acting on behalf of the customer, and Complete Credit has already received a signed Letter of Authority and/or the customer has already authorised you on the account.

Alternatively, you can download or print the PDF version of the Form and email to: hardship@completecredit.com.au or post to: PO Box W167, Parramatta Westfield Parramatta NSW 2150.