Contact Us

Complete Credit Solutions

PO Box W167, Parramatta Westfield Parramatta NSW 2150

Office Hours

Mon-Fri: 8am-5pm

Customer Support Services

At Complete Credit Solutions, we understand the importance of providing inclusive and accessible support to all our customers. We’re committed to ensuring that communication barriers are overcome, so everyone can access our services effectively.

We proudly offer the National Relay Service (NRS) to assist individuals who have hearing or speech impairments. Translating and Interpreting Service (TIS National) is also available to assist customers with limited English proficiency.

We believe that everyone deserves equal access to information and assistance, and these services help us achieve that goal.

We encourage you to take advantage of these important services and engage with our knowledgeable staff confidently, knowing that your communication needs will be met. Your financial well-being is our priority, and we are here to support you every step of the way.

Interpreter Services:

The Translating and Interpreting Service (TIS National) provides access to phone and on-site interpreting services in over 150 languages.

  • Call TIS National on 131 450.
  • An automated prompt will ask you which language you need. Please state the language you require.
  • Once connected with an interpreter in your language, please provide your name, advise you wish to speak with Complete Credit Solutions and provide Complete Credit Solution’s contact number 02 8836 4300.
  • Stay on the line while the operator connects you and the interpreter through to Complete Credit Solutions.

This service is only available Monday to Friday, 8am to 5pm

National Relay Service.

The National Relay Service (NRS) assists people who are deaf, hard of hearing and/or have speech impairment to communicate with voice callers

  • TTY users: Call 133 677 and then ask for 02 8836 4300.
  • Speak and Listen users: Call 1300 555 727 and then ask for 02 8836 4300.
  • Internet relay users: Connect to the NRS, then ask for 02 8836 4300.